不能给群组发邮件

amontemayor
amontemayor ✭✭
编辑05/25/23 内容基本知识

随着最近的更新,我们的电子表格已经无法通过电子邮件将附件或文件发送给组。我们可以将它们发送给个人用户,但我们用各种电子邮件创建的组将不再工作。我们收到一条错误信息。给群组发邮件的选项仍然会弹出,只是不会再给群组发邮件了。还有人有这个问题吗?谢谢你!

2023-05-24 14_35_32-(2) FY19 LOG -艺术请求- Smartsheet.com.png


答案

  • 吉纳维芙P。
    吉纳维芙P。 员工管理

    @amontemayor

    我仍然可以无误地向Smartsheet Group发送附件;如果你今天遇到了这种情况,请这样做联系Smartsheet支持部门有一个屏幕记录,显示错误出现之前所采取的步骤,以及以下信息:

    • 工作表url /唯一的工作表名称
    • 如果这是发生在一张或任何/所有的工作表
    • 你用的是什么浏览器,是否试过其他浏览器
    • 如果您的任何共享用户看到相同的东西

    谢谢,

    吉纳维芙

Happy to help. 👍️<\/span><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":254,"urlcode":"Formulas","name":"Formulas"}]},{"discussionID":106616,"type":"question","name":"Groups - how many users in a group?","excerpt":"The help files indicates you can bulk upload 1,000 emails to a group. Is that the maximum number of users that can be in a group? I could not find documentation indicating how many users could be in a group. TIA","categoryID":321,"dateInserted":"2023-06-19T21:51:09+00:00","dateUpdated":"2023-06-20T08:19:00+00:00","dateLastComment":"2023-06-20T09:36:32+00:00","insertUserID":15741,"insertUser":{"userID":15741,"name":"ker9","url":"https:\/\/community.smartsheet.com\/profile\/ker9","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-20T17:43:42+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"updateUserID":91566,"lastUserID":91566,"lastUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-06-20T15:23:49+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":1,"countViews":26,"score":null,"hot":3374465861,"url":"https:\/\/community.smartsheet.com\/discussion\/106616\/groups-how-many-users-in-a-group","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/106616\/groups-how-many-users-in-a-group","format":"Rich","tagIDs":[442],"lastPost":{"discussionID":106616,"commentID":381246,"name":"Re: Groups - how many users in a group?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/381246#Comment_381246","dateInserted":"2023-06-20T09:36:32+00:00","insertUserID":91566,"insertUser":{"userID":91566,"name":"Genevieve P.","title":"Community Manager","url":"https:\/\/community.smartsheet.com\/profile\/Genevieve%20P.","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/KHY4Y67W0VRX\/nF76D5N9MFB28.png","dateLastActive":"2023-06-20T15:23:49+00:00","banned":0,"punished":0,"private":false,"label":"Employee Admin"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-20T11:01:39+00:00","dateAnswered":"2023-06-20T09:36:32+00:00","acceptedAnswers":[{"commentID":381246,"body":"

Hi @ker9<\/a> <\/p>

That limit is specific to bulk-uploading the emails into the group, to ensure that the request is processed successfully. I don't believe there's currently a hard limit for the number of users that can be in a group. I have seen some groups with around 10,000 contacts, if that helps. <\/p>

Cheers,<\/p>

Genevieve<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":442,"urlcode":"groups-and-group-management","name":"Groups and Group Management"}]},{"discussionID":106596,"type":"question","name":"Changing a font in a dashboard","excerpt":"I have a dashboard using reports and metrics widgets, using sheet summaries and grid data, but the font is too large. How do I change that? In the screenshot, the red dot and the blue dot show the data that is coming from the grid data of a sheet. Is there any way of changing the font of the blue dot?","categoryID":321,"dateInserted":"2023-06-19T13:37:23+00:00","dateUpdated":"2023-06-19T13:49:50+00:00","dateLastComment":"2023-06-19T14:36:05+00:00","insertUserID":128842,"insertUser":{"userID":128842,"name":"Karen Bruer","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Karen%20Bruer","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!5MPAuTrWZX4!elHDp9qhGX4!HMSKFvshvfI","dateLastActive":"2023-06-19T14:33:19+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭"},"updateUserID":91566,"lastUserID":161714,"lastUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-06-20T20:40:19+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":5,"countViews":54,"score":null,"hot":3374370208,"url":"https:\/\/community.smartsheet.com\/discussion\/106596\/changing-a-font-in-a-dashboard","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/106596\/changing-a-font-in-a-dashboard","format":"Rich","lastPost":{"discussionID":106596,"commentID":381155,"name":"Re: Changing a font in a dashboard","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/381155#Comment_381155","dateInserted":"2023-06-19T14:36:05+00:00","insertUserID":161714,"insertUser":{"userID":161714,"name":"Carson Penticuff","url":"https:\/\/community.smartsheet.com\/profile\/Carson%20Penticuff","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/B0Q390EZX8XK\/nBGT0U1689CN6.jpg","dateLastActive":"2023-06-20T20:40:19+00:00","banned":0,"punished":0,"private":false,"label":"✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/HHR250SXIUPY\/image.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"image.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-19T14:35:02+00:00","dateAnswered":"2023-06-19T14:34:51+00:00","acceptedAnswers":[{"commentID":381154,"body":"

OMG, I didn't click on the widget box, now I see the edit option. Thanks so much, this is going to be a game changer for me!<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=341&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":5389,"limit":3},"title":"Trending in Using Smartsheet","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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