Smartsheet Bridge

orad
orad ✭✭
edited 06/15/23 inSmartsheet Basics

Hi,

I'm on Enterprise Plan and I'm trying to use Bridge but cannot log in to it. I actually had to dig thelogin linkfrom the forums because I could not find it anywhere else, and when I try to sign in using my Smartsheet account it says "Unable to log in with Smartsheet credentials at this time, try using Bridge credentials or contact support"

Please advise how I can use Bridge.

I want to use Bridge to see if I can send SMS messages. Since you don't support an SMS service such as Twilio, I should probably use SendGrid as email to text ([email protected]). If you know any other ways to send text message notifications from Smartsheet, such as integration with other automation services please let me know.

Thank you!

Best Answer

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    Answer ✓

    Hi@orad

    I hope you're well and safe!

    Bridge is a Premium Add-on/app that needs to be acquired separately. It's not included with the Enterprise license.

    Here's a possible workaround or workarounds

    I recently developed an SMS solution for a client using 3rd-party services, Zapier and Twilio.

    Is that an option?

    I hope that helps!

    Be safe, and have a fantastic week!

    Best,

    Andrée Starå| Workflow Consultant / CEO @WORK BOLD

    了我的帖子(s)帮助或回答你的问题吗tion or solve your problem? Please support the Community bymarking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå| Workflow Consultant / CEO @WORK BOLD

    W:www.workbold.com| E:[email protected]| P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    Answer ✓

    Hi@orad

    I hope you're well and safe!

    Bridge is a Premium Add-on/app that needs to be acquired separately. It's not included with the Enterprise license.

    Here's a possible workaround or workarounds

    I recently developed an SMS solution for a client using 3rd-party services, Zapier and Twilio.

    Is that an option?

    I hope that helps!

    Be safe, and have a fantastic week!

    Best,

    Andrée Starå| Workflow Consultant / CEO @WORK BOLD

    了我的帖子(s)帮助或回答你的问题吗tion or solve your problem? Please support the Community bymarking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå| Workflow Consultant / CEO @WORK BOLD

    W:www.workbold.com| E:[email protected]| P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • orad
    orad ✭✭

    Hi Andrée,

    Thanks for your response. OK, so I'll follow up with Smartsheet support to see if I can use Bridge. I will also take a look at third party integrations.


    Regards,

    Orad

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    @orad

    Excellent!

    Happy to help!

    Feel free to contact me ([email protected]), and I'd be happy to help with premium add-ons like Bridge and more.

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå| Workflow Consultant / CEO @WORK BOLD

    W:www.workbold.com| E:[email protected]| P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

Hi Robin,<\/p>


<\/p>

Current options are only to take screenshot or print the dashboard as a PDF or to One Note. However, there already is a planned enhancement in the roadmap to send the dashboard snapshot via a scheduled email (similar to reports). No timelines have been mentioned as yet.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":107046,"type":"question","name":"How to add project dashboard link to project metadata sheet when using PMO template","excerpt":"Need some help here. Set up the PMO using the PMO template. PMs have added projects but the project dashboard hyperlink never populated in the intake sheet nor the project metadata. Trying to add that in now, as the project plan is already created. I've tried to hyperlink the project dashboard URL, copy\/past the URL in the…","snippet":"Need some help here. Set up the PMO using the PMO template. PMs have added projects but the project dashboard hyperlink never populated in the intake sheet nor the project…","categoryID":343,"dateInserted":"2023-06-28T18:45:39+00:00","dateUpdated":null,"dateLastComment":"2023-06-28T18:57:53+00:00","insertUserID":162917,"insertUser":{"userID":162917,"name":"swaters","url":"https:\/\/community.smartsheet.com\/profile\/swaters","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-28T18:54:58+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":162917,"lastUser":{"userID":162917,"name":"swaters","url":"https:\/\/community.smartsheet.com\/profile\/swaters","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-28T18:54:58+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":2,"countViews":16,"score":null,"hot":3375957812,"url":"https:\/\/community.smartsheet.com\/discussion\/107046\/how-to-add-project-dashboard-link-to-project-metadata-sheet-when-using-pmo-template","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/107046\/how-to-add-project-dashboard-link-to-project-metadata-sheet-when-using-pmo-template","format":"Rich","lastPost":{"discussionID":107046,"commentID":382942,"name":"Re: How to add project dashboard link to project metadata sheet when using PMO template","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/382942#Comment_382942","dateInserted":"2023-06-28T18:57:53+00:00","insertUserID":162917,"insertUser":{"userID":162917,"name":"swaters","url":"https:\/\/community.smartsheet.com\/profile\/swaters","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-28T18:54:58+00:00","banned":0,"punished":0,"private":false,"label":"✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-29T10:26:58+00:00","dateAnswered":"2023-06-28T18:54:05+00:00","acceptedAnswers":[{"commentID":382940,"body":"

Right click on the cell, select \"Hyperlink\", select \"Link to other Smartsheet\", click on \"select sheet>\", then select the dashboard to want to create the hyperlink to. You can also adjust the displayed text if needed.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":107019,"type":"question","name":"Data Mesh Run Immediately","excerpt":"I saw a post from 2019 stating that the Run Immediately wasn't working and someone responded that there were issues. Was this resolved? I see the original question is from 2019 but when I tried using \"Immediately\" today it doesn't seem to run either. I was hoping to use \"Immediately\" as a run time since the person who owns…","snippet":"I saw a post from 2019 stating that the Run Immediately wasn't working and someone responded that there were issues. Was this resolved? I see the original question is from 2019…","categoryID":343,"dateInserted":"2023-06-28T14:24:46+00:00","dateUpdated":"2023-06-28T14:53:46+00:00","dateLastComment":"2023-06-28T17:13:57+00:00","insertUserID":120231,"insertUser":{"userID":120231,"name":"Pamela Wagner","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Pamela%20Wagner","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-28T17:01:11+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"updateUserID":91566,"lastUserID":124290,"lastUser":{"userID":124290,"name":"Adriane Price","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Adriane%20Price","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!BmjXAS9m9aY!oUjUqI9WkTY!3brbJb9YCMB","dateLastActive":"2023-06-28T17:17:33+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":25,"score":null,"hot":3375936523,"url":"https:\/\/community.smartsheet.com\/discussion\/107019\/data-mesh-run-immediately","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/107019\/data-mesh-run-immediately","format":"Rich","lastPost":{"discussionID":107019,"commentID":382913,"name":"Re: Data Mesh Run Immediately","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/382913#Comment_382913","dateInserted":"2023-06-28T17:13:57+00:00","insertUserID":124290,"insertUser":{"userID":124290,"name":"Adriane Price","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Adriane%20Price","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!BmjXAS9m9aY!oUjUqI9WkTY!3brbJb9YCMB","dateLastActive":"2023-06-28T17:17:33+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-28T17:04:09+00:00","dateAnswered":"2023-06-28T16:59:56+00:00","acceptedAnswers":[{"commentID":382898,"body":"

@Pamela Wagner<\/a> - Hello<\/p>

The column mapping you setup in the DataMesh configuration is used to determine what information needs to link or copy and where it needs to go. The Execution Frequency<\/strong> is what tells the system when to run the DataMesh workflow.<\/p>

Execution Frequency: Scheduled execution frequency to update DataMesh values.<\/p>

The Update Immediately<\/em> execution frequency isn't supported when using a report as your source. If using a report this could be why you are not seeing updates immediately.<\/p>

As far as what triggers a workflow to run when \"Update Immediately\" is selected, DataMesh looks for matching cell values and these could come from manual entries, formulas, or cell links. When there is a successful mesh you can see the CONFIG LOGS by clicking the paper icon.<\/p>

\n
\n \n \"Screenshot<\/img><\/a>\n <\/div>\n<\/div>\n

After clicking the paper icon a CONFIG LOGS window will pop up showing a history of all the successful and errors.<\/p>

\n
\n \n \"image.png\"<\/img><\/a>\n <\/div>\n<\/div>\n

If it is unsuccessful the paper icon will be red or in the CONFIG LOGS it will show the error.<\/p>


<\/p>

If further investigation is needed I recommend to click here<\/a> to open a Smartsheet support ticket. If you do make sure you include any screenshots without personal or confidential information displayed.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=341&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":5424,"limit":3},"title":"Trending in Using Smartsheet","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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