SmartBackup by AcuWorkFlow
Hello,
My organization will begin using SmartBackup in the coming months and was curios if anyone has had an experience with this. The tool seems super helpful in recovering/archiving sheets and workspaces. What has been your experience with it so far? What have been the upsides and downsides to this? Is there a way to lock this so only Smartsheet Admins can recover a backup?
My concern comes from the use of Bridge and the Salesforce Connector. Bridge uses the sheet ID when processing workflows. It seems SmartBackup can't retain those Sheet ID's and it creates new one's for the backup. This would break some links for Bridge to work. Has anyone experienced SmartBackup breaking links with other integrated tools?
提前谢谢!
James
Answers
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Brian_Richardson Overachievers
This is pretty interesting! I don’t have much to tell you, as we don’t use this, but now I’m intrigued. We just had to recover 300 deleted rows from a critical project schedule and it’s not fun to do that using the Excel backups produced by workspace scheduled backup.
That said, our success manager told me that Support can recover a sheet back to a point in time, so this may not be needed.
Categories
As long as the document is still available in OneDrive, the document should still be available in Smartsheet. Think of it as a URL to a website. As long as the website is still up, it doesn't matter who the owner is.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":["discussion","question"]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":268,"urlcode":"Attachments","name":"Attachments"},{"tagID":549,"urlcode":"account-and-user-management","name":"Account and User Management"}]},{"discussionID":104380,"type":"question","name":"Questions about Bridge from a potential newbie","excerpt":"We are considering upgrading to Advance, and I have questions about Bridge capabilities: Our project blueprint includes multiple reports that pull entries from master logs based on the job number. This means that our admins have to add the job number to every single new report filter when they set up a project. Can Bridge…","snippet":"We are considering upgrading to Advance, and I have questions about Bridge capabilities: Our project blueprint includes multiple reports that pull entries from master logs based…","categoryID":343,"dateInserted":"2023-04-24T16:40:19+00:00","dateUpdated":"2023-04-24T17:41:23+00:00","dateLastComment":"2023-08-14T17:16:34+00:00","insertUserID":126351,"insertUser":{"userID":126351,"name":"Julie Fortney","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Julie%20Fortney","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!hZje4WgcMyQ!en9eZ1QFHfo!MFtz_rjuwYj","dateLastActive":"2023-08-18T21:46:54+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"},"updateUserID":126351,"lastUserID":140451,"lastUser":{"userID":140451,"name":"Brian_Richardson","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Brian_Richardson","photoUrl":"https:\/\/lh3.googleusercontent.com\/a\/AAcHTtdoak7dmkycj4YXWA0KDZnC6qO3ZJMvHnAxo52tsjtiGh4=s96-c","dateLastActive":"2023-08-19T15:11:48+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":7,"countViews":319,"score":null,"hot":3374392013,"url":"https:\/\/community.smartsheet.com\/discussion\/104380\/questions-about-bridge-from-a-potential-newbie","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/104380\/questions-about-bridge-from-a-potential-newbie","format":"Rich","tagIDs":[369],"lastPost":{"discussionID":104380,"commentID":390521,"name":"Re: Questions about Bridge from a potential newbie","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/390521#Comment_390521","dateInserted":"2023-08-14T17:16:34+00:00","insertUserID":140451,"insertUser":{"userID":140451,"name":"Brian_Richardson","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Brian_Richardson","photoUrl":"https:\/\/lh3.googleusercontent.com\/a\/AAcHTtdoak7dmkycj4YXWA0KDZnC6qO3ZJMvHnAxo52tsjtiGh4=s96-c","dateLastActive":"2023-08-19T15:11:48+00:00","banned":0,"punished":0,"private":false,"label":"Overachievers"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-04-26T14:21:28+00:00","dateAnswered":"2023-04-26T02:30:08+00:00","acceptedAnswers":[{"commentID":373252,"body":"
Hey @Julie Fortney<\/a> <\/p> I'll answer what I can and shout out to @Brian_Richardson<\/a> for back up. <\/p> #1 Report Filters- To my knowledge there isn't a direct Report Filter update however I wondered if the column was a dropdown list - if so, Bridge can update dropdown lists and if the filter was set to select all it made me wonder if the filter would pick it up new selections. (Datashuttle also updates dropdown lists if this method works)<\/p> #2 I've had problems with a slow sheet erroring out in Bridge. The sheet was massive and Bridge would time-out. Bridge did not help this sheet (it might have been too large for anything to help)<\/p> #3 -I don't have any experience with Control Center, so sorry, I can't answer those questions<\/p> My fav Bridge solutions?<\/p> -Capturing Approver Names in approval workflows<\/p> -Adding rows - same sheet, different sheets, Child rows to Parents, On a weekly cadence, Adding New rows of acquired data to a status update sheet which feeds into a dashboard report<\/p> -Translating Employee Ideas from their native tongue to English<\/p> -Checking FedEx Tracking Status on a sheet's worth of shipments<\/p> I hope this helps<\/p> Kelly<\/p>"},{"commentID":373322,"body":" Hey @Julie Fortney<\/a> !<\/p> @Kelly Moore<\/a> thanks for the shout out :-) but I'm not sure I can help more than what's already been posted. <\/p> @Julie Fortney<\/a> in general Bridge is an API tool. You can setup multi-branched workflows in Bridge with pre-set API calls and utilities. You can also do custom HTTP calls to any API that you have access to in the cloud. So anything you can do with API calls you can do with Bridge. It also, importantly, allows you to run Javascript code using the results of your API calls, and to trigger workflows on changes to Smartsheet content or on any other webhook that you can receive from other tools.<\/p> There's a fair amount of Smartsheet API methods that are prebuilt into Bridge, but not all of them. So if you're looking at the Bridge documentation for Smartsheet<\/a> integrations and not finding what you need, you can also look at the Smartsheet API documentation<\/a> to see if there's something there to help you out. If you find an API method to use that's not already pre-built as an integration, then you can use the Custom HTTP Call step to directly call the API. You just have to provide the Smartsheet API with an API token, which you can assign to yourself in your Personal Settings.<\/p> It looks like your specific questions were answered pretty comprehensively by Kelly and Samuel but here's my 2c:<\/p>
