Comments does not target the people when used @
Hi all,
I'm using work apps to collaborate with multiple depts. I have collaborator access and when my team uses @sample name to target someone to get notified, 1. the names don't take @, and 2. no one is getting notified.
I really need some help here to figure this out. I am not sharing a workspace, I'm using a report in the app where they have editor access.
Thanks a lot =)
Answers
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Genevieve P. Employee AdminHi@SIS
Currently WorkApps does not fully support the Smartsheet @mention functionality.
You can send notifications using @mention if the shared users have access to the sheets/reports in Smartsheet embedded in the WorkApp, and if you type out their email address after the @ sign (versus finding the Contact name).
Please let the Product team know of your feature request byfilling out this form, here.
Cheers,
Genevieve
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Steve Wong ✭✭✭Upvote the @mentionfeature request here.
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SJ Sellers ✭✭✭
Is there documentation available that shows what other Smartsheet functionality aside from @ mentions is not supported by WorkApps? People are stumbling upon these gaps and learning the hard way that their work in Smartsheets is not directly transferable to WorkApps. Having a list of what to expect will help users understand if the WorkApps tool is a good fit for them.
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Genevieve P. Employee Admin
Hey@SJ Sellers
No, there isn't an article that details the difference between working in the Smartsheet application directly on a sheet and using that sheet within a Workapp. Please feel free to add your feedback to this Help Article at the bottom:Add Smartsheet content to your WorkApp
Categories
Perfect. Thank you so much!<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":106962,"type":"question","name":"Issue with cross-sheet =INDEX(MATCH()) formulas","excerpt":"I am consistently coming across an error where my cross-sheet referenced =INDEX(MATCH()) formulas are pulling the incorrect information. I am fairly certain my syntax is correct and that this is a bug. This is happening across multiple sheets I have. I have included one example, but note that I have found this to happen…","snippet":"I am consistently coming across an error where my cross-sheet referenced =INDEX(MATCH()) formulas are pulling the incorrect information. I am fairly certain my syntax is correct…","categoryID":321,"dateInserted":"2023-06-27T15:24:54+00:00","dateUpdated":null,"dateLastComment":"2023-06-28T13:34:44+00:00","insertUserID":162821,"insertUser":{"userID":162821,"name":"egardner","title":"IT Project Coordinator","url":"https:\/\/community.smartsheet.com\/profile\/egardner","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/4VRPFNVQ0MWG\/n8WTXSBZQZI0N.JPG","dateLastActive":"2023-06-28T13:32:15+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":162821,"lastUser":{"userID":162821,"name":"egardner","title":"IT Project Coordinator","url":"https:\/\/community.smartsheet.com\/profile\/egardner","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/4VRPFNVQ0MWG\/n8WTXSBZQZI0N.JPG","dateLastActive":"2023-06-28T13:32:15+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":5,"countViews":52,"score":null,"hot":3375841778,"url":"https:\/\/community.smartsheet.com\/discussion\/106962\/issue-with-cross-sheet-index-match-formulas","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/106962\/issue-with-cross-sheet-index-match-formulas","format":"Rich","lastPost":{"discussionID":106962,"commentID":382828,"name":"Re: Issue with cross-sheet =INDEX(MATCH()) formulas","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/382828#Comment_382828","dateInserted":"2023-06-28T13:34:44+00:00","insertUserID":162821,"insertUser":{"userID":162821,"name":"egardner","title":"IT Project Coordinator","url":"https:\/\/community.smartsheet.com\/profile\/egardner","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/4VRPFNVQ0MWG\/n8WTXSBZQZI0N.JPG","dateLastActive":"2023-06-28T13:32:15+00:00","banned":0,"punished":0,"private":false,"label":"✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/I4UKI5HYCYIO\/formula-png.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"Formula.PNG"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-28T13:34:39+00:00","dateAnswered":"2023-06-28T13:01:09+00:00","acceptedAnswers":[{"commentID":382813,"body":"
The problem is with a misplaced parenthesis. That zero at the end is technically part of the INDEX function, but you want it as part of the MATCH function to denote an exact match.<\/p>
<\/p>
You have:<\/p>
INDEX(.........MATCH(...........), 0)<\/strong><\/p> You want:<\/p> INDEX(.........MATCH(..........., 0))<\/strong><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=341&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":5421,"limit":3},"title":"Trending in Using Smartsheet","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">
<\/p>
