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WorkApps: ADMIN/Editor role

Sara Campbell
Sara Campbell ✭✭✭✭
edited 06/27/22 inSmartsheet Product Feedback & Ideas

We have developed two end user workflows that are based around the work app.

As of now I'm the only person who can edit the workapp we are using for multiple locations onboarding tracking. This a huge single point of failure. I should be able to add admins to this app to help respond to access request or help managing pages.

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  • Jenn Burk
    Jenn Burk ✭✭✭

    Currently, we can only have one Owner for a WorkApp, which limits who can change/edit/manage a WorkApp.

    We should have the ability to add multiple owners/admin to a WorkApp.

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  • Meg Y
    Meg Y ✭✭✭✭✭
    edited 11/02/22

    Currently, WorkApps only allows for the owner to edit. This is a huge problem when requests for assistance/troubleshooting a problem come in.

    Please update WorkApps so that additional admins can be added.

    Thank you,

    Meg Young, MS, PMP, CSM (Pronouns: she, her, hers)

    https://www.linkedin.com/in/megyoungpm/

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  • Lydia Haubner
    Lydia Haubner ✭

    I have created a Work App to review upcoming projects with my team. We would greatly benefit from being able to have multiple admin-level users on a single work app or role. Just like you're able to adjust on individual sheets, I would like to have the same customization on a Work App. Some people use their granted roles individually and need access to be able to add and remove sheets, add and remove users, adjust how items are viewed (edit, hidden, view-only), rearrange items within a role, etc. It would be very helpful if I could grant them these permissions so we can all function as admins and continue using the sheet efficiently.

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  • SJ Sellers
    SJ Sellers ✭✭✭

    What happens when people go on vacation and we need to add a new item to a WorkApp?

    I know they can "transfer owner" if the time off is planned. But what if they go on medical leave unexpectedly? There is no backup support to maintain the app!

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