Approval workflow

Hi Guys,
Im new to smartsheet , please help me. I created an approval workflow then if the approver is not around how I am going to reassign it to other approver without breaking the approval sequence.
Please let me know your thoughts.
Thank you very much.
Comments
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Andrée Starå ✭✭✭✭✭✭
Hi,
Welcome to the Community and the wonderful world of Smartsheet!
How would you decide/know if the Approver isn't around?
Hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå| Workflow Consultant / CEO @WORK BOLD
W:www.workbold.com| E:[email protected]| P: +46 (0) - 72 - 510 99 35
Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.
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Niconiks ✭
Hi!
For example the approver is not available today due to some emergency outside work, or no available internet on his trip so he wont be able to approve some of the request.
Is there some way to change the approver even the request is sent out?
Thanks!
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Andrée Starå ✭✭✭✭✭✭
Happy to help!
It's not possible to change the one already sent, but we could add a trigger that would send it again but to another person. Would the other approver always be the same, or would you need to be able to change who it is?
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå| Workflow Consultant / CEO @WORK BOLD
W:www.workbold.com| E:[email protected]| P: +46 (0) - 72 - 510 99 35
Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.
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Does your company use Single Sing-On? There were some updates that took affect yesterday. I wonder if maybe that is affecting things since it seems to be an issue with being part of the company's account.<\/p>
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