Automation - include dynamic info from fields without losing single update request functionality

Hi!

I'm looking at using Smartsheet for client SLA reporting I need to gather data from my team(s) per client, per market. I'm using automation to request an update (as below)

image.png


I'd like to make use of the the {{ }} part of the automated email body, to indicate the client and the market specified as below, so I don't have to have these fields within the "form"

image.png


As soon as I use the {{ }} functionality, each country is sent as a separate email request. If I was the 'owner' of 4 countries, I'd want to be able to complete like normal automated requests:

image.png


My question is, is it possible to have this:

image.png


*I edited this as an image to show the ideal view

I'd like the client and/or country to change when clicking next, per the rows in my sheet.

Thanks in advance :)

Answers

  • Kleerfyre
    Kleerfyre ✭✭✭✭✭✭

    Not from anything I have seen. When you use the {{ }}, Smartsheet automatically sends every request individually and not grouped together. Sorry I don't have a better answer for you on this, but the dynamic part you are looking for isn't something Smartsheet is able to do right now. Hopefully in the future we will be able to do that.

    Jonathan Sanders, CSM

    "Change is always scary because it is unknown, but facing the unknown is what makes us stronger."

\n \n https:\/\/community.smartsheet.com\/discussion\/108888\/is-it-possible-to-url-query-an-embedded-form\n <\/a>\n<\/div>\n

Hi,<\/p>

I hope you're well and safe!<\/p>

Unfortunately, as far as I know, it's not possible now (if you mean that the Query should be included in the URL to Dashboard, it's only possible in the URL to the form), but it's an excellent idea!<\/p>

Please submit this as a Product Feedback or Idea <\/strong>(If it hasn't been added already)<\/em><\/strong> when you have a moment.<\/strong><\/a><\/p>

How would you like to use it? What's the use case?<\/p>

I hope that helps!<\/p>

Be safe, and have a fantastic weekend!<\/p>

Best,<\/p>

Andrée Starå<\/strong><\/a> | Workflow Consultant \/ CEO @ WORK BOLD<\/strong><\/a><\/p>

Did my post(s) help or answer your question or solve your problem? Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. It will make it easier for others to find a solution or help to answer!<\/em><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":204,"urlcode":"Forms","name":"Forms"},{"tagID":254,"urlcode":"Formulas","name":"Formulas"},{"tagID":292,"urlcode":"Dashboards","name":"Dashboards"},{"tagID":530,"urlcode":"url","name":"URL"}]},{"discussionID":108886,"type":"question","name":"Why does a user show an email address?","excerpt":"When I'm adding users to Assigned, it usually shows the First Name Last Name, but sometimes it just shows the email address. How do I fix this? See screenshot example.","snippet":"When I'm adding users to Assigned, it usually shows the First Name Last Name, but sometimes it just shows the email address. How do I fix this? See screenshot example.","categoryID":321,"dateInserted":"2023-08-12T18:59:03+00:00","dateUpdated":null,"dateLastComment":"2023-08-12T20:33:33+00:00","insertUserID":128842,"insertUser":{"userID":128842,"name":"Karen Bruer","title":"","url":"https:\/\/community.smartsheet.com\/profile\/Karen%20Bruer","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!5MPAuTrWZX4!elHDp9qhGX4!HMSKFvshvfI","dateLastActive":"2023-08-13T15:19:32+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭"},"updateUserID":null,"lastUserID":161632,"lastUser":{"userID":161632,"name":"SteyJ","title":"Jacob Stey","url":"https:\/\/community.smartsheet.com\/profile\/SteyJ","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!5Zjq-V_rc4o!zmkrczO71bo!6kwXWfi9FUH","dateLastActive":"2023-08-13T15:59:45+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":1,"countViews":21,"score":null,"hot":3383739756,"url":"https:\/\/community.smartsheet.com\/discussion\/108886\/why-does-a-user-show-an-email-address","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108886\/why-does-a-user-show-an-email-address","format":"Rich","lastPost":{"discussionID":108886,"commentID":390375,"name":"Re: Why does a user show an email address?","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/390375#Comment_390375","dateInserted":"2023-08-12T20:33:33+00:00","insertUserID":161632,"insertUser":{"userID":161632,"name":"SteyJ","title":"Jacob Stey","url":"https:\/\/community.smartsheet.com\/profile\/SteyJ","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!5Zjq-V_rc4o!zmkrczO71bo!6kwXWfi9FUH","dateLastActive":"2023-08-13T15:59:45+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"image":{"url":"https:\/\/us.v-cdn.net\/6031209\/uploads\/I85D28MOQEGC\/image.png","urlSrcSet":{"10":"","300":"","800":"","1200":"","1600":""},"alt":"image.png"},"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-13T15:20:11+00:00","dateAnswered":"2023-08-12T20:33:33+00:00","acceptedAnswers":[{"commentID":390375,"body":"

\n \n https:\/\/community.smartsheet.com\/discussion\/108886\/why-does-a-user-show-an-email-address\n <\/a>\n<\/div>\n

You can have them update their contact card by going to Settings -> Personal Settings<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":108879,"type":"question","name":"Not all recipients are receiving automated emails","excerpt":"Hello. I have many sheets with automation and i have one that is giving me an issue. I am getting the above email notice from smartsheets for this one automation on one sheet. I have double checked that the restrictions are set to \"Unrestricted\". See attachments. Thank you! Any ideas what is happening or how to fix it?","snippet":"Hello. I have many sheets with automation and i have one that is giving me an issue. I am getting the above email notice from smartsheets for this one automation on one sheet. I…","categoryID":321,"dateInserted":"2023-08-11T22:17:59+00:00","dateUpdated":null,"dateLastComment":"2023-08-12T15:59:01+00:00","insertUserID":165014,"insertUser":{"userID":165014,"name":"David Sprague","title":"Fire Chief","url":"https:\/\/community.smartsheet.com\/profile\/David%20Sprague","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-08-12T22:17:23+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":8888,"lastUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-08-13T15:40:14+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":36,"score":null,"hot":3383650020,"url":"https:\/\/community.smartsheet.com\/discussion\/108879\/not-all-recipients-are-receiving-automated-emails","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/108879\/not-all-recipients-are-receiving-automated-emails","format":"Rich","lastPost":{"discussionID":108879,"commentID":390368,"name":"Re: Not all recipients are receiving automated emails","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/390368#Comment_390368","dateInserted":"2023-08-12T15:59:01+00:00","insertUserID":8888,"insertUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-08-13T15:40:14+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Get Help","url":"https:\/\/community.smartsheet.com\/categories\/get-help"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-08-12T22:18:07+00:00","dateAnswered":"2023-08-12T15:04:58+00:00","acceptedAnswers":[{"commentID":390360,"body":"

Hi @David Sprague<\/a>, <\/p>

I hope you're well and safe!<\/p>

There's a known issue at the moment.<\/p>

I'll get back to the post if I can find the thread.<\/p>

I hope that helps!<\/p>

Be safe, and have a fantastic weekend!<\/p>

Best,<\/p>

Andrée Starå<\/strong><\/a> | Workflow Consultant \/ CEO @ WORK BOLD<\/strong><\/a><\/p>

Did my post(s) help or answer your question or solve your problem? Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. It will make it easier for others to find a solution or help to answer!<\/em><\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]}],"initialPaging":{"nextURL":"https:\/\/community.smartsheet.com\/api\/v2\/discussions?page=2&categoryID=321&includeChildCategories=1&type%5B0%5D=Question&excludeHiddenCategories=1&sort=-hot&limit=3&expand%5B0%5D=all&expand%5B1%5D=-body&expand%5B2%5D=insertUser&expand%5B3%5D=lastUser&status=accepted","prevURL":null,"currentPage":1,"total":4943,"limit":3},"title":"Trending in Smartsheet Basics","subtitle":null,"description":null,"noCheckboxes":true,"containerOptions":[],"discussionOptions":[]}">

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