can't see the data on report despite that there is data on the form, what is wrong?

Maescobar
Maescobar ✭
inSmartsheet Basics

Since days ago I can't see anymore the Data of my active project report, despite that the project intake sheet has the information.

I try to create a new report, also try to filter again, to make a copy of intake sheet and create a new report, but nothing works

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  • Genevieve P.
    Genevieve P. Employee Admin
    Answer ✓

    Hi@Maescobar

    I see that you're referencing the Template Set folder intake sheet; is it possible that you created a copy of this sheet and it's actually stored within your Sheets folder or somewhere else?

    You can check where a sheet is located by going toFile>Properties

    Screenshot 2023-06-14 at 13.23.30.png

    If that hasn't helped, can you identify what thefilteris that you're applying to the Report, and if the data appears before the filter is applied?

    Thanks,

    Genevieve

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Hi,<\/p>


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You can send notifications to any valid email address. If you're planning to send alerts or reminders with a link to the sheet, the user will not be able to click the link and access it if they do not have a Smartsheet account and not shared to the sheet.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":106377,"type":"question","name":"Data Shuttle connection to Sharepoint disconnects randomally","excerpt":"I have a recurring Data Shuttle process and randomly it'll stop running. Upon inspection, I'll see the connection between Sharepoint and Data Shuttle has been disconnected and I'm forced to authenticate again. Has anyone experienced this or know if there's any documentation about this?","categoryID":343,"dateInserted":"2023-06-13T15:20:03+00:00","dateUpdated":null,"dateLastComment":"2023-06-18T12:58:54+00:00","insertUserID":162327,"insertUser":{"userID":162327,"name":"SmartSheetUser201","url":"https:\/\/community.smartsheet.com\/profile\/SmartSheetUser201","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-13T15:20:05+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":161820,"lastUser":{"userID":161820,"name":"Hamza1","title":"Mr","url":"https:\/\/community.smartsheet.com\/profile\/Hamza1","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-18T13:07:06+00:00","banned":0,"punished":0,"private":false,"label":"Moderator"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":1,"countViews":36,"score":null,"hot":3373763337,"url":"https:\/\/community.smartsheet.com\/discussion\/106377\/data-shuttle-connection-to-sharepoint-disconnects-randomally","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/106377\/data-shuttle-connection-to-sharepoint-disconnects-randomally","format":"Rich","tagIDs":[334],"lastPost":{"discussionID":106377,"commentID":381099,"name":"Re: Data Shuttle connection to Sharepoint disconnects randomally","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/381099#Comment_381099","dateInserted":"2023-06-18T12:58:54+00:00","insertUserID":161820,"insertUser":{"userID":161820,"name":"Hamza1","title":"Mr","url":"https:\/\/community.smartsheet.com\/profile\/Hamza1","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-18T13:07:06+00:00","banned":0,"punished":0,"private":false,"label":"Moderator"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-18T13:03:23+00:00","dateAnswered":"2023-06-18T12:58:54+00:00","acceptedAnswers":[{"commentID":381099,"body":"

@SmartSheetUser201<\/a> <\/p>

If the behaviour occurs randomly or its intermittent, please submit a ticket to the Support team through the customer support portal<\/a> providing the following information:<\/p>