请求跟踪表

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编辑12/09/19 内容基本知识

在“请求跟踪”中,如何修改“部门”和“请求类型”的默认值?我如何在这张表格上填写部门和请求类型?

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Hi,<\/p>


<\/p>

You can send notifications to any valid email address. If you're planning to send alerts or reminders with a link to the sheet, the user will not be able to click the link and access it if they do not have a Smartsheet account and not shared to the sheet.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":106377,"type":"question","name":"Data Shuttle connection to Sharepoint disconnects randomally","excerpt":"I have a recurring Data Shuttle process and randomly it'll stop running. Upon inspection, I'll see the connection between Sharepoint and Data Shuttle has been disconnected and I'm forced to authenticate again. Has anyone experienced this or know if there's any documentation about this?","categoryID":343,"dateInserted":"2023-06-13T15:20:03+00:00","dateUpdated":null,"dateLastComment":"2023-06-18T12:58:54+00:00","insertUserID":162327,"insertUser":{"userID":162327,"name":"SmartSheetUser201","url":"https:\/\/community.smartsheet.com\/profile\/SmartSheetUser201","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-13T15:20:05+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":161820,"lastUser":{"userID":161820,"name":"Hamza1","title":"Mr","url":"https:\/\/community.smartsheet.com\/profile\/Hamza1","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-18T13:07:06+00:00","banned":0,"punished":0,"private":false,"label":"Moderator"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":1,"countViews":36,"score":null,"hot":3373763337,"url":"https:\/\/community.smartsheet.com\/discussion\/106377\/data-shuttle-connection-to-sharepoint-disconnects-randomally","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/106377\/data-shuttle-connection-to-sharepoint-disconnects-randomally","format":"Rich","tagIDs":[334],"lastPost":{"discussionID":106377,"commentID":381099,"name":"Re: Data Shuttle connection to Sharepoint disconnects randomally","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/381099#Comment_381099","dateInserted":"2023-06-18T12:58:54+00:00","insertUserID":161820,"insertUser":{"userID":161820,"name":"Hamza1","title":"Mr","url":"https:\/\/community.smartsheet.com\/profile\/Hamza1","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-18T13:07:06+00:00","banned":0,"punished":0,"private":false,"label":"Moderator"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-18T13:03:23+00:00","dateAnswered":"2023-06-18T12:58:54+00:00","acceptedAnswers":[{"commentID":381099,"body":"

@SmartSheetUser201<\/a> <\/p>

If the behaviour occurs randomly or its intermittent, please submit a ticket to the Support team through the customer support portal<\/a> providing the following information:<\/p>