仪表板中所有图表上缺少源错误
今天早上我完成了一个新的仪表盘，现在仪表盘上的每个图表都显示“丢失的来源”。我的仪表板中似乎只有一个受到了影响，同一工作区中的另一个仪表板也没有受到影响。我确认了以下几点:
- 工作区、仪表板和基本工作表的所有权都没有变化
- 基本工作表和指标页面都被正确填充，并且没有被删除或移动
- 图表中引用的列都不是联系人列表
- 我尝试重新映射到数据源，尽管我可以完成所有步骤并保存，但它仍然显示“Missing source”错误
- 我收到同样的错误在IE和Chrome，并在隐身模式
- 我清除了缓存/浏览历史记录
最佳答案
-
她名叫Stara ✭✭✭✭✭✭智能表专家顾问兼合伙人
W:www.workbold.com| E:(电子邮件保护)| p: +46 (0) - 72 - 510 99 35
请随时与我联系，了解有关Smartsheet，集成，一般工作流建议或其他方面的帮助。
答案
-
她名叫Stara ✭✭✭✭✭✭
我有个客户也有同样的问题。
目前似乎有一个已知的问题。
更新-我们正在继续调查Smartsheet中一些用户的间歇性错误，并将在可用时提供额外的更新。
9月9日，太平洋时间10:08
调查-我们正在调查一些用户在Smartsheet中的间歇性错误，并将在未来30分钟内提供更新。
9月9日09:24 PDT
我希望这对你有帮助!
注意安全，祝你度过美好的一周!
最好的
✅我的帖子是否帮助或回答了你的问题或解决了你的问题?请帮助社区将其标记为可接受的答案/有用的。这将使其他人更容易找到解决方案或帮助回答!
智能表专家顾问兼合伙人
W:www.workbold.com| E:(电子邮件保护)| p: +46 (0) - 72 - 510 99 35
请随时与我联系，了解有关Smartsheet，集成，一般工作流建议或其他方面的帮助。
-
马特·K ✭@Andree Stara我的团队是。遇到同样的问题。有最新的状态和解决时间吗?
-
我也犯过类似的错误。我对使用仪表板比较陌生，但今天创建了一个，一切看起来都很棒，分享出来，然后发生了这件事。我是这两个表的所有者，它是从以及仪表板拉。当我编辑数据时，它仍然显示它链接到正确的数据。我重新高亮显示，重新格式化图表，点击保存，我得到一个错误信息，说是应用程序有问题。任何更新吗?
-
她名叫Stara ✭✭✭✭✭✭
智能表专家顾问兼合伙人
W:www.workbold.com| E:(电子邮件保护)| p: +46 (0) - 72 - 510 99 35
请随时与我联系，了解有关Smartsheet，集成，一般工作流建议或其他方面的帮助。
-
我的一些仪表板也遇到了同样的问题。
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我也遇到过这个问题，现在它变得令人沮丧，因为社区中没有人知道答案。此外，即使这个页面锁定并冻结了我的浏览器，我现在使用MS Edge写这条消息。我需要尽快解决这个问题!
-
贾里德·布拉德利 ✭
我的团队也经历过这个问题，我们似乎无法解决它。仪表板显示“源丢失”。针对某些人的某些指示板项出现问题，而针对其他人的其他指示板项出现问题。我们已经能够编辑仪表板，它似乎工作了一段时间，但最终它会恢复到“丢失源”消息。它使生活变得更加困难和复杂。
在这个问题上有进展吗?
-
肖恩·摩根 员工嘿@Jared布拉德利，@Kevin Galetto，@Michael Cotellessa，@Jennifer VanTassell，@Matt K＆@MJayMay，
如果您在9月份部署的修复程序不起作用后仍然面临此问题，请联系我们的支持团队://m.santa-greenland.com/contact
最贴心的问候
肖恩
类别
<\/p>
You can send notifications to any valid email address. If you're planning to send alerts or reminders with a link to the sheet, the user will not be able to click the link and access it if they do not have a Smartsheet account and not shared to the sheet.<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":321,"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[]},{"discussionID":106377,"type":"question","name":"Data Shuttle connection to Sharepoint disconnects randomally","excerpt":"I have a recurring Data Shuttle process and randomly it'll stop running. Upon inspection, I'll see the connection between Sharepoint and Data Shuttle has been disconnected and I'm forced to authenticate again. Has anyone experienced this or know if there's any documentation about this?","categoryID":343,"dateInserted":"2023-06-13T15:20:03+00:00","dateUpdated":null,"dateLastComment":"2023-06-18T12:58:54+00:00","insertUserID":162327,"insertUser":{"userID":162327,"name":"SmartSheetUser201","url":"https:\/\/community.smartsheet.com\/profile\/SmartSheetUser201","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-13T15:20:05+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":null,"lastUserID":161820,"lastUser":{"userID":161820,"name":"Hamza1","title":"Mr","url":"https:\/\/community.smartsheet.com\/profile\/Hamza1","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-18T13:07:06+00:00","banned":0,"punished":0,"private":false,"label":"Moderator"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":1,"countViews":36,"score":null,"hot":3373763337,"url":"https:\/\/community.smartsheet.com\/discussion\/106377\/data-shuttle-connection-to-sharepoint-disconnects-randomally","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/106377\/data-shuttle-connection-to-sharepoint-disconnects-randomally","format":"Rich","tagIDs":[334],"lastPost":{"discussionID":106377,"commentID":381099,"name":"Re: Data Shuttle connection to Sharepoint disconnects randomally","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/381099#Comment_381099","dateInserted":"2023-06-18T12:58:54+00:00","insertUserID":161820,"insertUser":{"userID":161820,"name":"Hamza1","title":"Mr","url":"https:\/\/community.smartsheet.com\/profile\/Hamza1","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/defaultavatar\/nWRMFRX6I99I6.jpg","dateLastActive":"2023-06-18T13:07:06+00:00","banned":0,"punished":0,"private":false,"label":"Moderator"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-18T13:03:23+00:00","dateAnswered":"2023-06-18T12:58:54+00:00","acceptedAnswers":[{"commentID":381099,"body":"
@SmartSheetUser201<\/a> <\/p> If the behaviour occurs randomly or its intermittent, please submit a ticket to the Support team through the customer support portal<\/a> providing the following information:<\/p> You may also want to run through the initial troubleshooting steps in this article<\/a> to see if it helps:<\/p> Thanks,<\/p> Hamza<\/p>"}]}},"status":{"statusID":3,"name":"Accepted","state":"closed","recordType":"discussion","recordSubType":"question"},"bookmarked":false,"unread":false,"category":{"categoryID":343,"name":"Add Ons and Integrations","url":"https:\/\/community.smartsheet.com\/categories\/apps-and-integrations","allowedDiscussionTypes":[]},"reactions":[{"tagID":3,"urlcode":"Promote","name":"Promote","class":"Positive","hasReacted":false,"reactionValue":5,"count":0},{"tagID":5,"urlcode":"Insightful","name":"Insightful","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":11,"urlcode":"Up","name":"Vote Up","class":"Positive","hasReacted":false,"reactionValue":1,"count":0},{"tagID":13,"urlcode":"Awesome","name":"Awesome","class":"Positive","hasReacted":false,"reactionValue":1,"count":0}],"tags":[{"tagID":334,"urlcode":"automations","name":"Automations"}]},{"discussionID":106482,"type":"question","name":"Smartsheet Bridge","excerpt":"Hi, I'm on Enterprise Plan and I'm trying to use Bridge but cannot log in to it. I actually had to dig the login link from the forums because I could not find it anywhere else, and when I try to sign in using my Smartsheet account it says \"Unable to log in with Smartsheet credentials at this time, try using Bridge…","categoryID":321,"dateInserted":"2023-06-15T08:35:55+00:00","dateUpdated":"2023-06-15T08:38:14+00:00","dateLastComment":"2023-06-16T08:51:39+00:00","insertUserID":149908,"insertUser":{"userID":149908,"name":"orad","url":"https:\/\/community.smartsheet.com\/profile\/orad","photoUrl":"https:\/\/aws.smartsheet.com\/storageProxy\/image\/images\/u!1!pDFQaXDtqPs!u9_Rl3ztpP0!b22gvzMblTD","dateLastActive":"2023-06-18T01:37:53+00:00","banned":0,"punished":0,"private":false,"label":"✭"},"updateUserID":149908,"lastUserID":8888,"lastUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-06-19T00:32:50+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"},"pinned":false,"pinLocation":null,"closed":false,"sink":false,"countComments":3,"countViews":44,"score":null,"hot":3373725454,"url":"https:\/\/community.smartsheet.com\/discussion\/106482\/smartsheet-bridge","canonicalUrl":"https:\/\/community.smartsheet.com\/discussion\/106482\/smartsheet-bridge","format":"Rich","tagIDs":[369,448],"lastPost":{"discussionID":106482,"commentID":380976,"name":"Re: Smartsheet Bridge","url":"https:\/\/community.smartsheet.com\/discussion\/comment\/380976#Comment_380976","dateInserted":"2023-06-16T08:51:39+00:00","insertUserID":8888,"insertUser":{"userID":8888,"name":"Andrée Starå","title":"Smartsheet Expert Consultant & Partner | Workflow Consultant \/ CEO @ WORK BOLD","url":"https:\/\/community.smartsheet.com\/profile\/Andr%C3%A9e%20Star%C3%A5","photoUrl":"https:\/\/us.v-cdn.net\/6031209\/uploads\/userpics\/0PAU3GBYQLBT\/nXWM7QXGD6464.jpg","dateLastActive":"2023-06-19T00:32:50+00:00","banned":0,"punished":0,"private":false,"label":"✭✭✭✭✭✭"}},"breadcrumbs":[{"name":"Home","url":"https:\/\/community.smartsheet.com\/"},{"name":"Using Smartsheet","url":"https:\/\/community.smartsheet.com\/categories\/using-smartsheet"},{"name":"Smartsheet Basics","url":"https:\/\/community.smartsheet.com\/categories\/smartsheet-basics%2B"}],"groupID":null,"statusID":3,"attributes":{"question":{"status":"accepted","dateAccepted":"2023-06-16T04:53:08+00:00","dateAnswered":"2023-06-15T09:36:11+00:00","acceptedAnswers":[{"commentID":380710,"body":" Hi @orad<\/a> <\/p> I hope you're well and safe!<\/p> Bridge is a Premium Add-on\/app that needs to be acquired separately. It's not included with the Enterprise license.<\/p> Here's a possible workaround or workarounds <\/strong><\/p> I recently developed an SMS solution for a client using 3rd-party services, Zapier and Twilio.<\/p> Is that an option?<\/p> I hope that helps!<\/p> Be safe, and have a fantastic week!<\/p> Best,<\/p> Andrée Starå<\/strong><\/a> | Workflow Consultant \/ CEO @ WORK BOLD<\/strong><\/a><\/p> ✅Did my post(s) help or answer your question or solve your problem? Please support the Community by <\/em>marking it Insightful\/Vote Up, Awesome, or\/and as the accepted answer<\/em><\/strong>. 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