Applies to

Smartsheet
  • Pro
  • Business
  • Enterprise

Capabilities

Who can use this capability

You must be the workspace老板or haveAdmin-level permissions to the workspace to create items, move items, or delete items from it.

You must be the老板of any items that you're moving into a workspace.

Moving an item out of a workspace will make you the owner of that item. You must have a license to own items; therefore, only licensed users can move an item out of a workspace. (Not sure whether you have a license? SeeIdentify Your Smartsheet Plan and User Type.)

Issue: Unable to Move Item to or from Workspace

PLANS

  • Smartsheet
  • Pro
  • Business
  • Enterprise

Permissions

You must be the workspace老板or haveAdmin-level permissions to the workspace to create items, move items, or delete items from it.

You must be the老板of any items that you're moving into a workspace.

Moving an item out of a workspace will make you the owner of that item. You must have a license to own items; therefore, only licensed users can move an item out of a workspace. (Not sure whether you have a license? SeeIdentify Your Smartsheet Plan and User Type.)

In some cases, you may be unable to move an item into or out of a workspace.

When you attempt to move the item, you'll see a circle with a slash, indicating you can't move the item.

Causes for This Behavior

Here are some reasons that you may be unable to move the items:

  • You don't have the correct permissions (see below).
  • You're attempting to move an item to an area of Smartsheet that can't host it. For example, you can't drag a sheet into the Workspaces heading.

How to Resolve the Issue

To successfully move an item to or from a workspace, ensure that the following conditions are met:

  • You must be the workspace老板or haveAdmin-level permissions to the workspace to create items, move items, or delete items from it.
  • You must be the老板of any items that you're moving into a workspace.

If you are attempting to move an item from one workspace to another, you'll need the appropriate permissions inbothworkspaces.

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