This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here trytroubleshooting connection issues.
Get email notifications whenever Smartsheetcreates,updatesorresolvesan incident.
Get text message notifications whenever Smartsheetcreates,updatesorresolvesan incident.
Get incident updates and maintenance status messages in Slack.
On 10/4/22 from 1:15PM to 2:53PM PST, some reports and report widgets intermittently did not load. The issue is now resolved, and we are taking steps to help ensure this doesn't occur in the future.
PostedOct04,2022-19:20PDT
Resolved
This incident has been resolved
PostedOct04,2022-17:14PDT
Monitoring
Reports are now loading normally and we are monitoring to ensure continued stability of the service.
PostedOct04,2022-15:14PDT
Investigating
We are currently investigating customer feedback that some reports or report widgets in dashboards aren't loading. The issue is intermittent, and reloading the report can help it to load. We will provide an update in 60 minutes.
PostedOct04,2022-14:39PDT
This incident affected: Core Application (Reports, Dashboards).
